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Map progress reset. 
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Gnoll Commander

Joined: Thu Jun 04, 2015 12:09 pm
Posts: 71
My warriors map progress has reset. He only has the first town and area unlocked now. I can't remember how far I was exactly, but I was further than this. Since it would have been quite the grind to get to 26 in the first area alone.


Wed Jun 10, 2015 6:38 am
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Orc Warlord

Joined: Wed Jun 03, 2015 8:07 pm
Posts: 94
Describe what you were doing while playing.

Did you have multiple tabs open? What browser? Did you login from multiple locations? Are you playing on Kongregate?


Wed Jun 10, 2015 6:49 am
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Gnoll Commander

Joined: Thu Jun 04, 2015 12:09 pm
Posts: 71
No. Chrome. No. No, I've only ever played from the official site.

I simply logged into my warrior, he was in fact in a later zone within the act, but when I went to switch zones, only the first zone and the town were available.


Wed Jun 10, 2015 7:38 am
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Skeleton

Joined: Wed Jun 10, 2015 9:18 am
Posts: 14
Hey there,

I´m having the same problem on my rogue. I´m using Fire Fox, playing from the official site. I was in Dire Sanctum fighting Vixen Sarmina when I suddenly disconnected. As I logged back in, my map progress was reset.

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Tiny - Warrior
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Wed Jun 10, 2015 9:23 am
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Joined: Thu Jan 03, 2013 12:56 am
Posts: 4133
Location: Crofton, Maryland
PM/post the character name and I can fix it. This is odd. Last patch should have helped prevent this.

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Wed Jun 10, 2015 10:22 am
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I leave for work in a sec, but I can fix it asap... also if anyone else has this problem just let me know and I'll look into it.

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Wed Jun 10, 2015 10:22 am
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Skeleton

Joined: Wed Jun 10, 2015 9:18 am
Posts: 14
No worries. Character name is Rouga.

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Tiny - Warrior
Honk the Monk


Wed Jun 10, 2015 10:39 am
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Joined: Thu Jan 03, 2013 12:56 am
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Rouga should be fixed.

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Wed Jun 10, 2015 10:50 am
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Skeleton

Joined: Wed Jun 10, 2015 9:18 am
Posts: 14
Thanks!

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Tiny - Warrior
Honk the Monk


Wed Jun 10, 2015 11:07 am
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Gnoll Commander

Joined: Thu Jun 04, 2015 12:09 pm
Posts: 71
Sorry, wasn't here. Character name is Mordakanen. No rush.


Wed Jun 10, 2015 2:10 pm
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Skeleton

Joined: Sun May 31, 2015 3:19 pm
Posts: 18
Mine reset now too. Not big deal or big loss, but it's happening somehow?


Wed Jun 10, 2015 5:05 pm
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I need the character names so I can fix them. Is it related to multi-tabbing or something like that? Any idea? Just refresh and quest progress is zeroed out?

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Wed Jun 10, 2015 5:39 pm
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The Veteran

Joined: Fri Apr 03, 2015 3:23 pm
Posts: 132
This just happened to me. Character: Crush. Just finished Lanfeld 3 in Hell - no portal - looking at map only offers Edenburg and Salubrin.

My session had a boggle earlier... idle timeout back to character list; selected Crush and hit play; told me I had to log in again. So I did, and then it said "you should create some characters!", blank screen. I panicked, closed browser and restarted, logged back in, all well (although Crush's skills had reorganised, no exp lost though).

Crush is listed as being in Lanfeld 3, can log in there, but nowhere to go.

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Wed Jun 10, 2015 7:36 pm
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Hm... is this related to idling???

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Wed Jun 10, 2015 7:46 pm
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The Veteran

Joined: Fri Apr 03, 2015 3:23 pm
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No clue.... never had an idle timout before :) I did notice there doesn't seem to be any way to log all the way out? You can camp out of a character, but you can't explicitly log out of Nevergrind. You can only close the browser tab - is that enough?

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Wed Jun 10, 2015 8:43 pm
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There's a logout button under delete.

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Wed Jun 10, 2015 8:50 pm
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The Veteran

Joined: Fri Apr 03, 2015 3:23 pm
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Uhhh.... nope. Not on my screen. Possibly because I have 16 characters....... /innocent whistle

Also fwiw - this has not self-fixed and Crush is still stuck :(

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Wed Jun 10, 2015 8:56 pm
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I think those quests are fixed. I was going to investigate the cause of this, but I fell asleep last night because I was so tired lol.

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Thu Jun 11, 2015 10:09 am
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Gnoll Commander

Joined: Thu Jun 04, 2015 12:09 pm
Posts: 71
Maelfyn wrote:
I think those quests are fixed. I was going to investigate the cause of this, but I fell asleep last night because I was so tired lol.


It is fixed. Thank you sir.


Thu Jun 11, 2015 10:28 am
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Stickied until this is resolved. Cause still uncertain.

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Thu Jun 11, 2015 3:43 pm
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The Veteran

Joined: Fri Apr 03, 2015 3:23 pm
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Thxfix :)

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Thu Jun 11, 2015 5:56 pm
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I think I have an idea what is causing this... will work on this today.

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Sun Jun 14, 2015 5:47 pm
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Cephalid Subverter

Joined: Wed May 06, 2015 5:42 am
Posts: 135
Looks like I just lost all my progress on all my characters.


Sun Jun 14, 2015 6:48 pm
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Goblin Warrior

Joined: Thu Jun 04, 2015 11:14 am
Posts: 124
LoL i also lost all progress.


Sun Jun 14, 2015 6:59 pm
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I think this is a bug, not actually a data wipe. One sec...

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Sun Jun 14, 2015 7:05 pm
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