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Tonic+Fear
Skeleton
Joined: Sun May 31, 2015 3:19 pm Posts: 18
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After that downtime twelve-ish hours ago:
Now when I logged in to check my bank is empty. Then I switched to transfer some items, put them in bank, and swapped back.. all were gone again & bank empty. Tried a couple times before I just stopped using bank.
Anyone else experiencing this?
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Sun Jun 07, 2015 1:24 pm |
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Zaera
The Veteran
Joined: Sat Apr 11, 2015 2:44 pm Posts: 91
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Just logged in - bank is empty
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Sun Jun 07, 2015 1:30 pm |
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Suvana
The Veteran
Joined: Fri Apr 03, 2015 3:23 pm Posts: 132
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Also logged in to find bank empty ![Shocked :shock:](./images/smilies/icon_eek.gif)
_________________![Image](http://i.imgur.com/6vwxjCF.jpg)
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Sun Jun 07, 2015 1:30 pm |
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Tonic+Fear
Skeleton
Joined: Sun May 31, 2015 3:19 pm Posts: 18
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wow fast responses. Hope everyone didn't lose too much awesome gear.
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Sun Jun 07, 2015 1:43 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Weird... might just be loading wrong. Let me see what happened.
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Sun Jun 07, 2015 1:49 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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This must be related to the Nevergrounds. Still investigating.
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Sun Jun 07, 2015 2:06 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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I'll be honest, bros. I really have no idea what happened to the bank. This forced me to restore to my last backup. Lost almost all character-related progress for about the last 30 or so hours. Hopefully this doesn't happen again. I'll continue looking for a problem. May even be foul play, but I doubt it.
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Sun Jun 07, 2015 2:28 pm |
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Tonic+Fear
Skeleton
Joined: Sun May 31, 2015 3:19 pm Posts: 18
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There was that other thread about the player having difficulty while banking & chaining at same time?
Could that be related in any way?
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Sun Jun 07, 2015 2:35 pm |
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Suvana
The Veteran
Joined: Fri Apr 03, 2015 3:23 pm Posts: 132
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Missing where clause? ![Smile :)](./images/smilies/icon_e_smile.gif)
_________________![Image](http://i.imgur.com/6vwxjCF.jpg)
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Sun Jun 07, 2015 2:36 pm |
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Rimas
Orc Pawn
Joined: Sun Jun 07, 2015 2:39 pm Posts: 1
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I'm not sure if this is tied to the bank error/roll back but I started playing yesterday and lost my character. My account is still active. Had a lvl 36 gnome wizard.
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Sun Jun 07, 2015 2:41 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Trust me... I was looking for stuff like that. There's only one script that deletes anything from the item table. I started to wonder if someone named themself *. Shouldn't matter though. I have checks in place for stuff like that.
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Sun Jun 07, 2015 3:17 pm |
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Suvana
The Veteran
Joined: Fri Apr 03, 2015 3:23 pm Posts: 132
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_________________![Image](http://i.imgur.com/6vwxjCF.jpg)
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Sun Jun 07, 2015 3:31 pm |
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Zaera
The Veteran
Joined: Sat Apr 11, 2015 2:44 pm Posts: 91
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I dont understand half the things you are talking about but is there anything that people can do? Or look for while they are playing? Or help in anyway?
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Sun Jun 07, 2015 3:34 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Only thing I can think of is simply report anything that looks wrong. I sometimes suspect it is related to session variables, multi-tabbing, multi-browsers, and even double logging in with two accounts. There are some edge cases like that where I could see problems cropping up. Examining some of these edges cases is on my to-do list.
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Sun Jun 07, 2015 3:55 pm |
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Raserei
Orc Warlord
Joined: Wed Jun 03, 2015 8:07 pm Posts: 94
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items still disappearing here as well. I was doing boss runs. After each run, I saved (top right button) then relogged. (Even waited for the account loading)... My bank isnt saving the items I put into it.
EDIT: I just tested a few things. First, my bank kept reverting back to a certain save point. Because the same two rows kept coming back. So I then tried to move a few items from these two rows to different slots. Now when I enter, the items I moved are gone.
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Mon Jun 08, 2015 1:00 am |
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robertx32
Goblin Warrior
Joined: Thu Jun 04, 2015 11:14 am Posts: 124
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Welp it seems more rollbacks are coming if this is still happening :/
It must be a new issue because i didn't hear banks reseting the past year or two, so something you did to change, probably the fix to the nasty character reset bug might have caused it..
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Mon Jun 08, 2015 5:00 am |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Bank slots are still there. Appears to be a separate issue... I'm curious if anyone else has had this problem. I've never experienced it myself.
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Mon Jun 08, 2015 10:12 am |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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One thing I could do is only show the items moving after the server confirms the exchange. Right now the client moves them instantly, but locks the screen until it confirms. I'm pretty sure WoW and EQ were both like this.
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Mon Jun 08, 2015 10:17 am |
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Raserei
Orc Warlord
Joined: Wed Jun 03, 2015 8:07 pm Posts: 94
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Still doing it this morning. Moved a few items then relogged and the items I moved were gone.
As long as I don't use my bank for now, am I safe to play without worrying about a character rollback?
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Mon Jun 08, 2015 1:31 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Is anyone else having this problem? Maybe there's something particular about your account or your character name ???? ... I'll have to check tonight.
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Mon Jun 08, 2015 2:03 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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So equipment and inventory work perfectly... bank destroys everything it touches?
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Mon Jun 08, 2015 2:05 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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I think I know what the problem is. Just leave the bank alone until tonight.
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Mon Jun 08, 2015 2:06 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Thanks for helping with this. I finally had an "Ah ha!" moment. Expect a working bank before the end of the night.
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Mon Jun 08, 2015 2:10 pm |
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Raserei
Orc Warlord
Joined: Wed Jun 03, 2015 8:07 pm Posts: 94
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Woot, thanks for the update. I feel safe to play now! =-D
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Mon Jun 08, 2015 2:27 pm |
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Maelfyn
Site Admin
Joined: Thu Jan 03, 2013 12:56 am Posts: 4133 Location: Crofton, Maryland
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Thanks for putting up with me. I knew I'd take some lumps in season 1.
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Mon Jun 08, 2015 2:31 pm |
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